![]() ![]() ![]() Here's more information on how products and plans work. There's some extra work to ensure they are mapped to the right item in NetSuite. They are included just like any other line item. Zero dollar line items are not removed from the invoice.Once a invoice is finalized (after that one hour period) it is sent over to NetSuite. During this period the invoice is not created in NetSuite. Subscription invoices are not "finalized" until one hour after they are created.Here are some technical details to keep in mind: Here's what a Stripe invoice looks like in NetSuite: If an invoice remains unpaid (if a customer's card fails and they do not update it, for example) the invoice in NetSuite can either be automatically marked as uncollectible or remain open.This functionality can be customized (more information on this below). Prorations and plan changes are included in the next subscription cycle's invoice. If a subscription is changed (different plan or quantity/seats purchased), that plan change is not represented on the current subscription's invoice.If there is a refund, a CreditMemo and CustomerRefund is created.If the Stripe invoice is paid, a NetSuite CustomerPayment is created and applied against the NetSuite invoice.Each period (1 month, 1 year, etc), a new invoice is created in Stripe, which triggers the creation of a invoice in NetSuite to represent the subscription. Stripe Subscriptions are represented as NetSuite invoices with one or more line items.Here's how the NetSuite Stripe Subscription integration works: Stripe Subscriptions, and standalone Stripe invoices, are tightly integrated with NetSuite. ![]()
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